Privacy Policy

Effective Date: 15 July 2025

At ALMANAZL, we place the utmost importance on protecting your privacy and personal data. We strive to be fully transparent about how your personal data is collected, used, and shared in order to provide you with our website, mobile applications, and any of our services (the “Platform”).

This policy aims to explain the principles we follow when collecting, processing, and sharing your information while using our online platform and applications.

By browsing, using, and/or registering for any of our services, you agree to the collection and processing of your personal data in accordance with this policy.

Scope of the Policy:

This Privacy Policy covers the following:

• Who we are and how to contact us
• Types of data we collect
• Additional sources of data
• How and why we use your personal data
• With whom we share your personal data
• Cross-border data transfers
• How we protect your personal data
• Data retention period
• Your rights regarding your personal data and how to exercise them
• Marketing and communications
• Platform policy toward individuals under 18 (minors)
• External links
• Privacy Policy updates

Who We Are and How to Contact Us:

We are ALMANAZL Company (“Almanazl”), the owner and operator of the platform www.almanazl.sa. We are considered the data controller responsible for your personal data (“Data Controller”).

Contact email:
📩 privacy@almanazl.sa

Types of Data We Collect:

We collect several categories of personal data, including but not limited to:

Aggregated Data:

We may use anonymized statistical data to improve performance without identifying users. However, if we combine or link aggregated data with your personal data in a way that could identify you directly or indirectly, we treat the combined data as personal data, handled in accordance with this Privacy Policy. Examples include statistical and demographic data.

Sensitive Data Categories:

(Note that we do not intentionally collect this data and advise against sharing it.) However, if you choose to share such data with us or with other users of the platform, you consent to our processing of it in accordance with this Privacy Policy. Sensitive data includes, but is not limited to: details of your race or ethnic origin, religious or philosophical beliefs, political opinions, health information, genetic and/or biometric data, and information about criminal offenses and convictions.

Refusal to Provide Necessary Personal Data:

You are not required to provide any personal data to us. However, when it becomes necessary for us to process your personal data — for example, to grant you access to the Platform and/or to comply with applicable laws — failure to provide such data upon request may result in our inability to grant you access to the Platform.

Additional Sources of Data:

In addition to the data you provide directly, we may obtain your data from:

• Social Media Platforms: For example, identity and contact data.
• Our partners, affiliates, and service providers, including analytics providers and advertisers — such as identity, contact, marketing, behavioral, and technical data.

How and Why We Use Your Personal Data:

We use your personal data only for the purposes for which it was collected, as explained in this policy, unless we reasonably determine that another legitimate and compatible reason exists. In such cases, the Privacy Policy will be updated, and the legal basis will be stated. We encourage you to review this policy periodically to stay informed about any changes.

Applicable laws require that each processing activity of your data be based on a lawful ground. These are typically one of the following:

• Contractual necessity: When data is required to perform a contract between us — such as your registration and use of the Platform.
• Legal obligation: When data processing is required to comply with legal and regulatory obligations.
• Consent: When you have explicitly agreed to the use of your data for a specific purpose.

We use your personal data for the following purposes:

• Account creation and management: Using your identity and contact data to create and manage your account on the Platform — based on contractual necessity.
• Platform functionality: Using identity, location, listing, and communication data to enable key Platform functions, such as property search and communication with advertisers — also based on contractual necessity.
• Real estate transactions: Processing identity, contact, listing, and communication data to facilitate interactions between users and support payment processing through third-party payment providers (without storing full payment data) — contractual necessity.
• ALMANAZL AI Service: Using your submitted content to generate responses, recommendations, and information about properties and services — contractual necessity.
• Usage analytics: Analyzing listing, behavioral, and technical data to understand Platform use, classify users, and monitor market trends. Data is aggregated and anonymized for statistical and marketing purposes — contractual necessity.
• Marketing communications: With your explicit consent, we use contact and marketing data to send personalized offers and promotional materials. You can withdraw your consent at any time.
• Troubleshooting and technical support: Using technical data to diagnose and resolve issues — contractual necessity.
• Fraud prevention and security: Using identity and contact data to ensure safety and compliance with legal obligations.

Sharing Your Personal Data:

We may share your personal data with different parties for legitimate reasons related to operating the Platform and providing our services:

• Other users and visitors: When you choose to interact through the Platform, your profile information (such as username, profile photo, contact numbers, and email) may be displayed publicly and appear in search results. We recommend reviewing what you share publicly.
• Financial partners: When using mortgage tools (e.g., loan calculators or pre-approval requests), we may share your data with banking or financing partners.
• Service providers: We rely on IT, marketing, system management, and AI service providers who may have limited access to your personal data for service performance purposes.
• Professional advisers: We may provide limited access to our legal, financial, accounting, insurance, auditing, or consulting partners.
• Government authorities: In certain circumstances, we may provide user data to government agencies as part of investigations or legal obligations, in full compliance with applicable laws.
• Corporate transactions: In case of a merger, acquisition, restructuring, sale, transfer, or joint venture — in whole or in part — your data may be transferred to the parties involved, subject to continued compliance with this Privacy Policy.

Cross-Border Data Transfers:

We may transfer your data outside the country in which you reside. However, we ensure that such transfers comply with local data protection laws, including maintaining an adequate level of protection in the recipient country.

How We Protect Your Personal Data:

We use advanced security measures to protect your data from loss, misuse, or unauthorized access. Access to data is restricted to authorized employees only, who are bound by contractual confidentiality obligations. We have also implemented immediate response mechanisms in case of any data breach or security incident to minimize impact and cooperate with relevant authorities.

Data Retention Period:

We retain your personal data only for as long as there is a legitimate need to use it in accordance with the purposes stated in this policy, unless a longer retention period is required by law (such as regulatory obligations). In some cases, we anonymize the data so that it can no longer be linked to you, and we may retain such anonymized data indefinitely.

Your Rights Regarding Your Personal Data:

Under applicable laws, you may have rights related to your personal data, including:

• The right to request access to your personal data, obtain a copy, and verify its lawful processing.
• The right to correct inaccurate or incomplete data.
• The right to request deletion of your personal data where no legal justification exists for retaining it.
• The right to object to the use of your data for specific purposes, such as marketing.
• The right to request the transfer of your data to another party in a structured, commonly used, and machine-readable format.
• The right to withdraw your consent at any time, if the processing is based on your consent. This may affect your ability to use certain services on the Platform.

Not all of these rights may apply in every circumstance, and they may be exercised only under certain legal conditions.

How to Exercise Your Rights:

To submit a request related to any of your rights mentioned in this Privacy Policy, you may contact us directly at:
📩 privacy@Almanazl.sa

We may request proof of identity before processing any request to protect your privacy, confirm your identity, and ensure your right to access your personal data. We aim to respond within thirty (30) business days, though this may be extended for complex cases — you will be notified if an extension is required.

Generally, we do not charge any fees for such requests unless they are excessive or unfounded, in which case we reserve the right to impose a reasonable administrative fee.

Complaints:

If you are dissatisfied with how we handle your data, you may submit a complaint using our official contact channel:
📩 privacy@Almanazl.sa
If you are not satisfied with our response, you may contact the relevant data protection authority in your jurisdiction.

Marketing and Communications:

You can manage your marketing preferences at any time through your account settings on the Platform, or by clicking the unsubscribe link included in our marketing emails.

Platform Policy Toward Minors (Under 18):

The Platform is not designed for children or minors, and we do not knowingly collect their personal data. If you become aware that a minor is using the Platform, please contact us to have their data deleted.
📩 privacy@Almanazl.sa

External Links:

The Platform may contain links to external websites. When you click these links, you will leave our Platform, and your use of those websites will be governed by their respective privacy policies, for which we bear no responsibility. We encourage you to review the privacy policies of any external websites before using them.

Privacy Policy Updates:

We reserve the right to update this Privacy Policy at any time, with or without prior notice. We will notify you of any significant changes whenever possible. In all cases, any update published on this page becomes effective immediately.